Hospitality Industry: Dynamics and Future Trends

Today’s hospitality industry has become one of the most important factors in gross domestic product (GDP) contribution worldwide. It plays a significant role in socio-economic development of a country. The book focuses on key aspects of the hospitality management, research and practice bringing together leading scholars throughout the world. Presents a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context.