Hospitality refers to the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. This book develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. This is an invaluable guide for hotel employers, managers, consultants, students and research scholars of tourism and hotel catering.
Print ISBN: 978-1-68250-335-5 | $ 140 | 2017 | Hardcover
Editor: Henry Ibsan