The Essential Guide to Workplace Conflict Resolution & Mediation

Conflict in the workplace is a reality and the employment relationship can be seen as an incentive for cooperation and conflict between employers and employees. Organizations are living systems consisting of interacting units performing a task in a mutually dependent manner within a structure of scarce resources. It seems commonplace to suggest that conflicts would be present in such a setting. This book covers state of the art information in relation to conflict in work and workplace mediation. The book examines the causes, effects and remedies of organizational conflict. What are the things that lead to conflicts in organizations? It covers the most recent research in relation to the use of workplace mediation and considers third party intervention in conflict situations involving organizations. Moreover, highlights on issues relating to conflicts within organizations, and examine other uses of third parties to resolve conflicts in extra organizational situations. 

Print ISBN: 9781682507193 | $ 150 | 2021 | Hardcover

Subject: Business and Management

Editor: Martin Tremolada